One system · three views

Customers. Jobs.
Processes.
One business app.

The owner sees the numbers, the office works one list, the fitters get their day on a phone — all on the same records. And the office jobs in between — invoices, chasers, filing — it does itself, asking before anything it can’t undo.

No card · one flat price for the whole team · built inside a real business
Dashboard
Active jobs14
Pipeline£186k
Margin31%
Management
Chase list4 today
Invoice overdueINV-1043 · Harbour View · 9 days
Chase
Quote to chasePatel Motors · sent 6 days ago
Log
Parts due inJOB-1041 · motor kit · Thu
Parts in
Office
Today · 3 jobsHarbour View officesInstall & commissioning
On this job02:14:08
Isolate and test
Fit the unit
Commission and sign off
Finish job
Field
🛡
Waiting for your OKRaise the invoice and email Sarah?
Do it
Illustrative figures
Scroll
0
emails handled
0
documents filed
0
invoices raised
0h
of somebody’s week
An example week for an eighteen-person business. Your own figures appear on your Billing page, run by run, with the assumptions printed beside them.
The staff

Not features. Colleagues.

Each one owns an outcome any growing business would recognise as somebody’s job. Each wakes on a real event, works through the same locked tools, and shows its reasoning. Switch them on one at a time and let the team grow into the work instead of the admin.

BuiltGrowth

The filing clerk

Every scan, remittance, timesheet and completion sheet ends up in the right customer’s folder, named properly. It reads the name off the page, matches it exactly, and files to the company folder rather than guess.

09:14filed Timesheet 2026-09-14.pdf in Northgate Ltd › Timesheets
BuiltGrowth

The job closer

Whoever did the work taps signed off. Photos file themselves, the completion sheet becomes a PDF in the customer’s folder, the invoice is drafted and the customer’s email is written — both waiting for the office’s OK.

16:02held invoice + email for approval — JOB-0412
BuiltGrowth

The systemiser

A process engineer, built in. It interviews you, ranks what to write down by what it costs to get wrong, drafts each process properly — roles, minutes, a check for “done” — and saves it.

10:40drafted New-client onboarding · 9 steps · owner: office lead
BuiltGrowth

The chaser

Quotes get followed up, invoices get chased, “awaiting the customer” never quietly becomes forgotten. Every chase goes out with a person’s OK until you trust it.

08:00held 2 quote follow-ups and 1 payment reminder — waiting for your OK
BuiltGrowth

The office assistant

Every inbound email is read, matched to the customer and the job it’s about, and dealt with, drafted for approval, or put on the right desk as a task. The inbox stops being the to-do list.

11:27left a newsletter alone — “not about a job”
BuiltScale

AlbertAlbert, on WhatsApp

The analyst who knows your business. Ask where the time is going, which services have no procedure behind them, or tell it to add a step to a process — from your phone, bound to your company and nobody else’s.

Sun“Where are we losing the most time?” — answered over jobs, processes and hours
How it stays safe

It asks first.

Most AI demos show software doing things. Ours shows it stopping. Anything that can’t be taken back — an email sent, an invoice raised — waits on a card for a person. Everything else just gets done.

  • ✓Try it first. Every automation dry-runs against your last twenty-five emails and says what it would do — nothing filed, nothing sent.
  • ✓Ask me first. Send, forward, invoice and quote are held for approval by default. Switch a rule to unattended only when you’ve watched it be right.
  • ✓Shows its working. Every run is written down with why, in plain words, and what it cost. The Monday email tells you what the week did.
  • ✓Locked tools. The model chooses; it never touches your data itself. Every action checks who you are on the server first.
Activity · Today
09:14done“File timesheets” did Scan 0043 — scanner@northgate.exampleA timesheet for Northgate Ltd; one match in Customers.
09:20done“Remittances” attached a remittance advice to the customer record
11:27left alone“Office inbox” skipped Trade newsletterNot about a job or a customer.
16:02waiting for you“Job done” held invoice + email — JOB-0412
16:31doneJack approved “Job done” — invoice raised, emailed s.parker@…
New automation
“When a scan comes in from the copier, read the customer’s name off it and file it in their folder under Timesheets. If you can’t read the name, put it in the company folder and tell me.”
Runswhen an email arrives with a file attached
Thenread the customer’s name off the scan and file it in their WorkDrive folder · folder: Timesheets
Thenput a task on the office if it couldn’t
Can’t“text me” — the app can notify in-app or by email, not by SMS. Saved without it.
Save · asks firstTry it on the last 25 emails
In your words

Say it. Don’t configure it.

You write the automation the way you’d brief a new hire. SYSTMS turns it into a rule, keeps your sentence verbatim, and tells you honestly what part it can’t do — before it runs, not three weeks later.

Switch a rule to Smart and it decides each time from your words and the whole email or job — the remittance covering two invoices, the scan with the name on page two — through the same tools, with the same ask-first.

One system, three views

Built for the whole business.

Management

Run it from the numbers.

Dashboard, Business Doctor, forecasting, analytics, the playbook — and Albert, who reads all of it.

See the management view →
Office

One desk, one list.

The chase list, booking work in, the inbox with every sender matched to a customer, and what the agents want your OK on.

See the office view →
Field

Tap once. Done.

Today’s jobs, a timer per step, photos, materials, the completion sheet and the signature — on a phone that doesn’t jump when you type.

See the field view →
Works with what you have

Zoho today.

One connection, tick what to use. Files go to your WorkDrive customer folders, quotes and invoices to Books, bookings to the calendar, email from your own address. Zoho runs in every region SYSTMS does.

Zoho CRMZoho MailZoho WorkDriveZoho CalendarZoho BooksWhatsAppGoogle AnalyticsGoogle Search ConsoleStripeSpreadsheet & PDF import
Who it’s for

Growing business. Same-size office.

Small and mid-sized businesses — three to fifty people, anywhere — that quote work, deliver it, evidence it and invoice it, and want to take on more without hiring more admin. Trades, installers, engineering, agencies, clinics, fleets: if the work is booked, done and billed, the pattern is the same. SYSTMS was built inside one such business, where the edge cases came from real Tuesdays.

Trades & installersEngineering & light manufacturingFacilities & maintenanceAgencies & consultanciesClinics & practicesFleet & logisticsAny team that quotes, does and bills
Pricing

One price. Everyone in.

Flat per business — the whole team, office and field, no per-seat charge. £299 a month is the ceiling, however big you get. Every plan starts with 30 days free. Billed in GBP; works anywhere.

Starter
£89
The system of record — jobs, customers, field app, SOPs.
Growth
£199
An office assistant who never leaves — the filing clerk, the job closer, the systemiser, Albert in-app.
Scale
£299
A back office and an analyst — everything, WhatsApp, advanced integrations, priority onboarding.
One price per business, by plan. Everybody in the business is in it — office, field, management — every portal and every colleague that plan includes. No per-seat charge, no user add-ons, no “contact sales”. Pick the level; the whole team gets it.

Switch one on this afternoon.

Connect your tools, write one sentence, sign off one job. If your own files land in your own customer folder in the first hour, you’ll know.

Start 30 days free →Book a 20-minute walkthrough