The owner sees the numbers, the office works one list, the fitters get their day on a phone — all on the same records. And the office jobs in between — invoices, chasers, filing — it does itself, asking before anything it can’t undo.
Each one owns an outcome any growing business would recognise as somebody’s job. Each wakes on a real event, works through the same locked tools, and shows its reasoning. Switch them on one at a time and let the team grow into the work instead of the admin.
Every scan, remittance, timesheet and completion sheet ends up in the right customer’s folder, named properly. It reads the name off the page, matches it exactly, and files to the company folder rather than guess.
Whoever did the work taps signed off. Photos file themselves, the completion sheet becomes a PDF in the customer’s folder, the invoice is drafted and the customer’s email is written — both waiting for the office’s OK.
A process engineer, built in. It interviews you, ranks what to write down by what it costs to get wrong, drafts each process properly — roles, minutes, a check for “done” — and saves it.
Quotes get followed up, invoices get chased, “awaiting the customer” never quietly becomes forgotten. Every chase goes out with a person’s OK until you trust it.
Every inbound email is read, matched to the customer and the job it’s about, and dealt with, drafted for approval, or put on the right desk as a task. The inbox stops being the to-do list.
The analyst who knows your business. Ask where the time is going, which services have no procedure behind them, or tell it to add a step to a process — from your phone, bound to your company and nobody else’s.
Most AI demos show software doing things. Ours shows it stopping. Anything that can’t be taken back — an email sent, an invoice raised — waits on a card for a person. Everything else just gets done.
You write the automation the way you’d brief a new hire. SYSTMS turns it into a rule, keeps your sentence verbatim, and tells you honestly what part it can’t do — before it runs, not three weeks later.
Switch a rule to Smart and it decides each time from your words and the whole email or job — the remittance covering two invoices, the scan with the name on page two — through the same tools, with the same ask-first.
Dashboard, Business Doctor, forecasting, analytics, the playbook — and Albert, who reads all of it.
See the management view →The chase list, booking work in, the inbox with every sender matched to a customer, and what the agents want your OK on.
See the office view →Today’s jobs, a timer per step, photos, materials, the completion sheet and the signature — on a phone that doesn’t jump when you type.
See the field view →One connection, tick what to use. Files go to your WorkDrive customer folders, quotes and invoices to Books, bookings to the calendar, email from your own address. Zoho runs in every region SYSTMS does.
Small and mid-sized businesses — three to fifty people, anywhere — that quote work, deliver it, evidence it and invoice it, and want to take on more without hiring more admin. Trades, installers, engineering, agencies, clinics, fleets: if the work is booked, done and billed, the pattern is the same. SYSTMS was built inside one such business, where the edge cases came from real Tuesdays.
Flat per business — the whole team, office and field, no per-seat charge. £299 a month is the ceiling, however big you get. Every plan starts with 30 days free. Billed in GBP; works anywhere.
Connect your tools, write one sentence, sign off one job. If your own files land in your own customer folder in the first hour, you’ll know.