The field app is the phone in the hand of whoever is doing the job — an engineer, an installer, a technician, a consultant on a client’s site. It shows them one job, times the work as they tick it off, captures the proof, and when they tap signed off the office’s work starts on its own.
No list to scroll, no deciding. The app shows the recommended next job — the office’s prioritisation, applied — with the customer, the address and what the job is. Start it, and the timer starts with it.
Each job carries its steps from the process the office wrote. Tick them as you go and every step is timed without a stopwatch; tick the last one and the clock stops itself. Photos, materials used and notes go on the job as you take them. The customer signs on the screen.
This is the point of the app. Signed off is a trigger: the photos file themselves into the customer’s folder, the job sheet becomes a PDF beside them, a note goes on the customer’s record, the invoice is drafted and the “all done” email to the customer is written — the last two waiting for the office’s OK. Nobody rings the office. Nobody types anything twice.
Shift and job time are captured on the device first and synced when there’s signal, so a dead spot on site loses nothing. The hours feed the job’s actual cost, the week’s timesheet and the office’s view of who is where — with nobody filling anything in on a Friday.
Give the app to every person who does the work. There is no per-seat charge and no field-user add-on — the plan covers the whole business, office and field alike.